Here you will find the answers to the questions we receive most often from customers interested in using our products. If you have more questions after checking through this page, please contact us directly and we will be happy to assist you.
Product Specific Questions
Who is Tight It Up™ suitable for?
Tight It Up is made especially for women looking to enhance their sexual experience by tightening their vagina. We understand many women are looking for a more pleasurable experience, while there are many more who are looking to simply restore their confidence towards sex after childbirth.
How to use Tight It Up™ for the best results?
1. Wash your hand and clean your genital with water.
2. Take a small quantity onto your fingertip.
3. Apply the gel inside the genital in all directions.
4. Apply daily for three months, and you don’t need Kegel exercises.
Does Tight It Up™ have any side effects?
Tight it up is a non-irritating, safe tightening gel with natural and pure ingredients that improve sexual pleasure by making vaginal walls firm, tight, and lubricated.
How often should I apply Tight It Up™?
Apply the gel daily for 3 months or half an hour before intercourse.
Is Tight It Up™ safe to use when pregnant?
Although Tight It Up is produced with 100% natural ingredients, It is better to consult a gynecologist before using it.
How long should I expect to wait before seeing improvement?
The effect of tight it up can be significantly visible after about 30 daily usages, although it is effective from the first day of usage.
Why does my Tight It Up™ gel is more liquid than before?
There are three reasons that Tight It Up™ gel would become more watery. The bottle is old and the gel has expired, the bottle was left in the sun for a long period of time or the bottle is too warm. If the gel is watery, put it in the refrigerator for an hour and then keep it in a cooler location.
General Questions
When will my order ship?
Domestic orders will be shipped within 24 hours depending on verification of billing information and the shipping address. International orders will be processed as quickly as possible, but may not ship within 24 hours.
Where do you ship to?
We ship all around the world!
How long does shipping take?
Orders placed within the USA take approximately 3-7 business days to be delivered. Orders placed internationally will vary depending on the destination between 7-25 days.
How much is shipping cost?
Shipping is absolutely FREE for orders over $40 in the USA and over $65 on international orders. Orders under $40 in the USA have a flat rate of $4.95. International orders under $65 will also have a flat shipping rate of $9.95.
How will my order ship?
We ship all domestic orders using USPS with a verified tracking number for online tracking and delivery confirmation. Shipping carrier on international orders will vary depending on the destination.
How can I find out the status of my order?
When we finish processing of your order, you will receive an order confirmation message including the tracking information of your package in your email.
You can check the status of your domestic order through: https://tools.usps.com/go/TrackConfirmAction_input
You can also check the status of your international order through: http://ppxtrack.com/
If you still need help, please contact us.
Can I ship to an address other than my own?
Yes. When you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.
Will you notify me when my order has been shipped?
You will first receive an email confirming your order, and then another email notifying you when your order has been shipped.
What is your return policy?
We stand by our products and want to make sure you are satisfied. To find out how does the money-back guarantee and refund works, please read our Returns & Refund Policy page.
Which payment methods do you accept?
We accept all major credit cards and PayPal.
Where do you sell your products?
You can find our products on tightitup.com and welltimize.com websites.
Wholesale Inquiries
For wholesale inquiries, please contact us.
What is your privacy policy?
We care about the privacy of our customers. Please read our entire Privacy Policy page.
Is my credit card information kept secure?
Our website uses Secure Socket Layer (SSL) technology to prevent unauthorized people from intercepting your credit card information. Also, we will never store your payment information anywhere, or in our database.
I don’t wish to give my credit card information online. Are there other ways to order?
Yes, you can pay using PayPal.
I’m missing an item from my order. What do I do?
If an item has been missing from your order please check your invoice to ensure that missing item is not on backorder or check your email confirmation for possible multiple tracking numbers (order may have been sent in multiple packages).
If you still need help, please contact us.
